Upload Script and Scans

Upload Script and Scans Step by Step


1. Login to your portal via orthotech.com.au/portal/login

2. In the main menu select Orders > Upload Scripts/Scans

3. Select tour ordering option: New Order with Scans, Re-make of a previous order or Plaster Cast / Foam Box. Default is New Order with Scans. Please see other tabs for more information on Re-make of a previous order and Plaster Cast / Foam Box.

4. Add the patient name/s, this is optional. You can send multiple scripts and scans at once. Limit is 12 files in total (4 Orthotech 3D MINI Orders and 6 Orthotech 3D EDGE Orders)

5. Add the best contact email for yourself or clinic, this will send you an automatic response confirming your orders once submitted.

6. Add an additional email in CC email, this is optional however great for practice managers and receptions allowing them to be up to date with what orders have been sent.

7. Attach your Prescription Form/s and Scans, you can either drag and drop your files into the grey section or upload via the upload button. For more information please see the Finding Script or Scans via Upload Button or Drag and Drop Function tab.

8. Press Submit. You will receive an email within 5 minutes confirming your order with your uploads attached.

Mandatory Feilds There are certain details that are required to be filled out for every form, you can spot them by the *. This minimises any risk of mistakes and quickens the turnover time.




Finding Script or Scans via Upload Button or Drag and Drop Function


There are two ways you can attach your Prescription Form/s and Scans, you can either drag and drop your files into the grey section or upload via the upload button.

Drag and drop is a quick and easy method if you Prescription Form/s and Scans are accessible via your desktop:

1. One your desktop, open the location to your Prescription Forms and Scans.

2. Located on the top right of your internet browser are your Resizing and Closing Buttons. Select the Middle button (between – and x) to resize your browser.

3. Drag your internet browser to the far right of your screen locking it into position, this will then prompt you to choose another screen to replace the left side of your screen. Select the open folder of your Prescription Forms and Scans.

4. Locate the Prescription Forms and Scans you wish to attach to the form and select them by either dragging your pointer over them or selecting one by one via ctrl and shift. To change the location of your scans please head to Software > Your scanner > Changing Scan Locations.

5. Drag and Drop the files selected into the grey section on the form near the upload button.

6. Wait until all files have been 100% uploaded before submitting.

Upload is a classic way to attach Prescription Form/s and Scans to your order:

1. Click on the green Upload button located under Attach your Prescription Form/s and Scans. This will open a search window.

2. Locate the Prescription Forms and Scans you wish to attach to the form and select them by either dragging your pointer over them or selecting one by one via ctrl and shift. We suggest creating a shortcut on your desktop or pinning the folder to your Quick Access bar via file explore for easy access. To change the location of your scans please head to Software > Your scanner > Changing Scan Locations.

3. Once you have selected all your files press open in the bottom left of the search window.

4. Wait until all files have been 100% uploaded before submitting.




Re-Make or a Previous Order


In the Upload Scripts/Scans form you have the option of selecting Re-Make or a Previous Order.

As we keep all orders on file, this option allows you to re-order a previous orthotic order. Please include the full correct spelling of the patients name you wish to re-order.

If you want to make changes to a previous order, we require you to create a new script for admin purposes. If it is minor changes, for example a top cover or shell material change you are able to use the Orthotic Re-Order form.

The Orthotic Re-Order form allows you to change the postal address, order only one side or ask for minor changes in the script.

Mandatory Feilds There are certain details that are required to be filled out for every form, you can spot them by the *. This minimises any risk of mistakes and quickens the turnover time.




Plaster Cast / Foam Box


In the Upload Scripts/Scans form you have the option of selecting Plaster Cast / Foam Box.

This option informs us that you will be attaching just the prescription form while the Plaster Cast or Foam Box will be posted in the mail or dropped off to the lab.

We are unable to start manufacture on your order until the plaster cast or foam box arrives, you will receive an email once we have received and scanned in your plaster cast or foam box making you aware of when manufacture has started.

Mandatory Feilds There are certain details that are required to be filled out for every form, you can spot them by the *. This minimises any risk of mistakes and quickens the turnover time.




Emailling Prescription Forms/Scans


We suggest using your myorthotech portal to send Prescription Form/s and Scans, if you do not have access to your myorthotech portal please email support@orthotech.com.au.

There are two ways you can attach your Prescription Form/s and Scans to your email, you can either drag and drop your files if you are using a desktop-based emailing system or upload via the upload button for either desktop or web-based emailing system.

Drag and drop is a quick and easy method if your Prescription Form/s and Scans are accessible via your desktop:

  1. Start a new Email, To prescriptions@orthotech.com.au.

  2. On your desktop, open the location to your Prescription Forms and Scans.

  3. Located on the top right of your internet browser are your Resizing and Closing Buttons. Select the Middle button (between – and x) to resize your browser.

  4. Drag your internet browser to the far right of your screen locking it into position, this will then prompt you to choose another screen to replace the left side of your screen. Select the open folder of your Prescription Forms and Scans.

  5. Locate the Prescription Forms and Scans you wish to attach to the form and select them by either dragging your pointer over them or selecting one by one via ctrl and shift. To change the location of your scans please head to Software > Your scanner > Changing Scan Locations.

  6. Drag and Drop the files selected into the upload section in the email

  7. Wait until all files have been 100% uploaded before sending.

Upload is a classic way to email your Prescription Form/s and Scans:

  1. Start a new Email, To prescriptions@orthotech.com.au.

  2. Click on the Upload button, this will open a search window.

  3. Locate the Prescription Forms and Scans you wish to attach to the form and select them by either dragging your pointer over them or selecting one by one via ctrl and shift. We suggest creating a shortcut on your desktop or pinning the folder to your Quick Access bar via file explore for easy access. To change the location of your scans please head to Software > Your scanner > Changing Scan Locations.

  4. Once you have selected all your files press open in the bottom left of the search window.

  5. Wait until all files have been 100% uploaded before sending.