Orthotech 3D MINI

Computer requirements for the Orthotech 3D MINI is a windows-based desktop or laptop (or mac with Bootcamp: www.support.apple.com/en-au/boot-camp)(http://www.support.apple.com/en-au/boot-camp) with a minimum screen resolution of 1360 x 768 and at least 3 USB ports; these can be either USB A or C. We suggest three USB ports, even when the Orthotech 3D MINI scanner only has two because some computers on the market that only have two to three USB ports either have weaker connections or split their USB lines to create two USB ports from one. The Orthotech 3D MINI requires two strong USB connections. By suggesting three USB ports, this minimises the risk of our clients purchasing a computer that is not compatible with the Orthotech 3D MINI and allows you to have a spare USB port for devices like wireless mouses. Please note that these USB ports cannot be split with hubs or docks; they must be embedded in the desktop or laptop. For information on MAC and SurfacePro, see the heading below.

The Software for the Orthotech 3D MINI is the same software as our Prescription Software. Below is step by step on how to download the software: 1. Hover over Other in the menu of this website. Click Downloads 2. In the main menu select Downloads. In Software, you are required to download two files, the scanning software (Orthotech_3D_Install) and a Calibration File. Please note: every scanner has its own Calibration File unique to the ID on the back of your scanner) 3. Click on the Orthotech_3D_Install(ver 4.242) file within the Orthotech 3D MINI folder and select download. Please note: there are other Orthotech_3D_Install options in this folder, please ignore these are they are the same software, however, in a different format 4. Click on the Calibration Files folder and locate your scanner ID file (On the back of your scanner is the scanners ID) in the MINI Calibration Files folder. Click on that file to download and select download. Please note: Do not try and open the file as you will be unable to, this is to import into the software. 5. Once the software is downloaded, press Run. 6. Click Finish. 7. Once the software is installed there will be a green Orthotech icon on your desktop. Double click this icon open. 8. In the top menu bar select Setup > Setup, change the Serial Number to the code located on the back of your scanner. https://static.wixstatic.com/media/undefined ​​ 9. Tick MINI 3D Scanner three rows down and click Save. 10. In the top menu bar select Setup > Import Calibration File. Select the calibration file you downloaded that matches the code on the back of your scanner. Please note: Make sure the file ends with .bin as copied files like (1) or (copy of) will not be accepted. 11. Click Open and the below popup will appear. Click OK. https://static.wixstatic.com/media/undefined Please see Connecting you scanner to your computer below for further steps.

1. Login to your portal via orthotech.com.au/portal/login.(http://orthotech.com.au/portal/login) 2. In the main menu select Downloads > Software or CLICK HERE(https://www.dropbox.com/sh/74va79hr61tppvf/AAAdt5WFkpJ2aCTKhzel5PPLa?dl=0) 3. Click on Orthotech_3D_Install, it should download automatically. 4. Ensure you have closed the existing software before downloading the updated version. 4. Once downloaded, run. 5. Tick 'no more queries' when prompted. 6. Click Finish. https://static.wixstatic.com/media/undefined

Once you have followed the instructions for downloading or updating the software above, see below for the step by step instructions for connecting your Orthotech 3D MINI to your computer: 1. Plug the scanner into your computer, there are two USB cords which require to be plugged into the computer directly (no hubs can be used) 2. Open the software. You have four choices, the custom script which also brings up the scanner, Polar Bear semi-custom, control360 and Control360 Pro scripts which do not require a scan. 3. Click on the custom orthotics button and you will see the scanning windows on the left and the script on the right. Is the images in the scanning windows upside-down? If this is the case all you need to do is press the ‘Exchange 2 Camera’ at the bottom of the scanning window located next to the home button, this will switch them back to the correct way. The reason this has happened is the scanner has two USB ports, if you plug them in the wrong sockets it will change the image to upside-down so we suggest that you mark which USB socket each USB port goes into so this does not happen again. Need help troubleshooting? See the troubleshooting section or contact the lab on (03) 9878 6011

https://www.youtube.com/watch?v=bB15VTF7awg

Depending on what Laptop or desktop computer you have, your default/recommended resolution might make our software look slightly different. When purchasing a new computer, we suggest ensuring the minimum screen resolution is 1360 x 768. If you are looking at changing your resolution to make the software camera windows either larger or smaller, here are our recommendations for most Laptop or desktop computers. • 1920 x 1080 • 1600 x 900 • 1360 x 768 • 1280 x 600 To change this, go to your desktop and right click to bring up a drop-down menu. Then select Display Settings and scroll down to Display Resolution.

Once you have completed and saved your Prescription Form/s and Scans to begin manufacture we require them to be sent to the lab, this can be done online or via email. Online CLICK HERE (javascript:void(0))for the overview and step by step for uploading Prescription Forms and scans online. Email 1. Login or open your email software. 2. Create new email. 3. TO: prescriptions@orthotech.com.au 4. Attach your Prescription Form/s and Scans, you can either drag and drop your files into the upload section or upload via the upload button. For more information on locating scripts please see Locating Prescription Forms tab. 8. Press Send. You will receive an email within 5 minutes confirming your order. We suggest saving prescriptions@orthotech.com.au as a contact for future use, if you require to change or cancel your order please email prescriptions@orthotech.com.au with your request.

For the Orthotech 3D MINI, the computer requirements are quite basic: A windows-based computer with a minimum screen resolution of 1360 x 768 and at least 3 USB ports; these can be either USB A or C. Though a Microsoft surface is windows based, there is a slight problem with the Surface Pro laptops; they are one of the only computers on the market that comes with only one USB port. They claim to be a computer; however, they are more of a tablet. We require separate USB ports for our scanners as splitters are only strong enough to charge a phone. Luckily, they have a dock addition you can purchase, which adds on four more USB ports (please note that there is more than one dock on the market and purchase the one recommended by Microsoft and your surface model). ​​​​​​​ https://www.google.com/search?q=surface+dock&rlz=1C1ONGR_en-GBAU948AU948&sxsrf=AOaemvJXao_rpKTUa8YI7a2Oikiidww6hA:1635208432589&source=lnms&tbm=shop&sa=X&ved=2ahUKEwip6YeO6ubzAhVDwzgGHZITCvAQ_AUoAXoECAEQAw&biw=1920&bih=969&dpr=1 This dock will turn your Surface Pro into more of a computer and is very beneficial in the long run with the four extra USB ports, Mini Display Ports, Audio Out Port and an Ethernet Port. You need to ensure that the dock is plugged in and on for the scanner to work. MAC If you do not have access to a windows based computer, using a split system on your mac which allows you to use window products is an option for MAC users. You can find out more about bootcamp here: www.support.apple.com/en-au/boot-camp(undefined)